FAQ
Payment & Shipping
We accept payment either from Paypal or Stripes which accepts all major credit cards. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
Returns & Refunds
We’ve worked hard to make sure ordering from us is as easy and hassle free as possible. This is something we also try to extend to our returns policy. If your order has been damaged, or there is a product defect, please contact us via email and send us a photo as soon as the order arrives with you and we’ll get it sorted out for you.
If you need to make an exchange that’s totally fine too. Contact us and we’ll get it organised for you.
In either case, you must contact support within 7 days of recieving your order to process a return. We reserve the right to refuse any returns that are not sent back in their original, unused condition. Garments must not be been worn, washed or damaged.
Customers are responsible for all return shipping costs.
To arrange a return please contact: clear5ightclothing.com